Richter is an organization committed to protecting and safeguarding the privacy of its clients, employees and others.
Personal information includes any information about an identifiable individual, but does not include the name, title or business address or business telephone number of an individual in your capacity as an employee of an organization (hereinafter “Personal Information”).
Information, collection and use
We will always collect Personal Information by lawful means. For example, when you engage us to provide services, use the Richter websites or speak with a Richter representative. We collect Personal Information from you and from third party service providers, where we have obtained your consent to do so or as permitted by law.
You may voluntarily provide us with unsolicited Personal Information, for example, through the Richter websites or third party providers who provide services to Richter for the collection of information. You may voluntarily provide us with Personal Information, such as your name and contact information, by subscribing to publications, by logging in to our sites or by submitting requests through our “Contact Us” mailboxes. In addition, you may voluntarily provide us with Personal Information by registering for events such as webcasts, seminars and conferences, publications or to receive media alerts through our sites or mailing lists, or through the registration processes on some of our sites. If you choose to apply for employment through our candidate portal site, we may collect additional information such as name, address and other contact information, work and educational experience, licenses and certifications and other Personal Information.
We may use the Personal Information you submit to respond to your requests for information about Richter’s services or events, to provide you with services, send you publications, event invitations or notices and for our internal business purposes.
Protection and safeguards
We maintain physical, contractual and technological security practices to protect your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. Only those Richter partners, employees or subcontractors with a business “need-to-know” or whose duties reasonably require such information are granted access to Personal Information. Security practices include:
- Facility security
- Restricted file access to Personal Information
- Technological safeguards such as security software and firewalls to prevent unauthorized computer access
- Internal password and security policies
Furthermore, as described above, we may disclose your Personal Information to Richter subcontractors or service providers with a business “need-to-know” or whose duties reasonably require access to Personal Information.
With respect to our websites, Richter may use “Cookies”, log files and similar methods to collect information regarding the use of our websites, which information is generally not identifiable and thus not personal information. “Cookies” are small text files placed on your hard drive that assist us in providing users a more customized website experience. To gather visitor statistics and manage cookies, Richter uses analytics tools to gather simple information such as domains, the time the material was viewed and browser types used to access our websites. We may directly collect analytics data, or use third-party analytics tools and services; we collect and use this information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user reported in aggregate.
In most cases, a visitor may refuse a cookie and still fully navigate our sites; however, some interactive features may not function properly if the ability to accept cookies is disabled.
We recognize the importance of protecting children’s privacy, especially in an online environment such as at our websites. Richter’s websites are not designed for or directed at children 13 years of age or younger. It is our policy to never knowingly collect or maintain information provided by anyone under the age of 13.
If you no longer wish to receive electronic communications from us, you may discontinue receiving electronic communications by using the integrated unsubscribe features on our electronic messages and communications or through the “Contact Us” page at www.richter.ca.
We will ensure that your Personal Information is kept as accurate, complete and up-to-date as possible. We expect you, from time to time, to supply us with written updates to your Personal Information, when required to provide services or to provide communications requested by you.
Accountability and contacting Richter
You may contact Richter to:
a. Review and correct your personal information collected by Richter; and
b. Regarding privacy matters in general, in either of the following ways:
In writing to:
Chief Privacy Officer
1981 McGill College
Montreal, Quebec H3A 0G6
Last Revision Date: October 2015