Inside Special Loans: How Banks Manage Distressed Borrowers

Published on 14/07/2026

In this episode of Inside Commercial Banking, hosted by Robert Bezede, Stanley Julien, Partner, shares insights from more than three decades in commercial banking and restructuring. He explains what special loans teams do, how lenders manage distressed commercial borrowers, and what typically happens when a file moves from relationship banking to specialized management.

Stanley also explores the tools lenders and advisors may use to preserve value, including forbearance agreements, negotiated restructurings, court-supervised proceedings and creative workout solutions. Drawing on his experience leading Special Loans and Special Accounts Management, he discusses covenant breaches, early warning signs, personal guarantees, lender negotiations and the difficult decision of whether to restructure or liquidate a business.

KEY HIGHLIGHTS

  • The role of Special Loans: how specialized teams manage higher-risk and distressed commercial lending situations.
  • Early warning signs and covenant breaches: the indicators that may point to financial pressure and lead to greater lender involvement.
  • Managing distressed borrowers: how lenders assess management, liquidity, business viability and the potential for recovery.
  • The restructuring toolkit: the role of forbearance agreements, negotiated solutions, CCAA proceedings and Notices of Intention.
  • Creative workout strategies: how flexible deal structures can help preserve value and support a viable path forward.
  • Lender negotiations and personal guarantees: the practical and emotional realities of high-pressure situations.
  • Restructure or liquidate: the factors that influence whether a business can be stabilized or should be wound down.
  • A career in Special Loans: the judgement, resilience and experience needed to work through complex commercial lending situations.

Whether you are a commercial banker, business owner, lender or finance professional, this episode offers a practical look at how distressed commercial files are assessed, negotiated and resolved.